11.09.2019
GenesisCare – Case Study
Read our case study into how we introduced Information Governance as a Service (IGaaS) to GenesisCare....
Take the pain out of delivery with 8fold
practical – responsive – professional IG Services
Information Governance
We can start work for you right away – use Time-based Credit to get started – buy time from us up front quickly and easily.
As we deliver for you we can assess your ongoing needs and design a streamlined Information Governance as a service (IGaaS) plan for you.
When you are ready move to a monthly Information Governance as a Service plan ‘IGaaS’ and flex your services. When you need more or less from us you can dial it up or dial it down as required.
Whether you have a Data Protection Officer (DPO) that needs support or you are looking to save money and improve efficiency by outsourcing all of your Information Governance needs, we can help. We specialise in supporting those working within and alongside the public sector where finding staff with the experience you need to deal with the increasing demands of Information Governance can be challenging and costly. 8foldGovernance provides a very high quality, practical and responsive service at lower costs than WTE employees, year round. Let us unblock your IG issues quickly and efficiently.
Information Governance as a Service means we can..
Our offer to you
Information Governance
Support for the production and maintenance of local Information Governance policies and procedures. Provision of advice and support on the approval, ratification and adoption of Information Governance policies.
We can provide you with:
Provision of template policies and procedures that can be tailored to meet local requirements.
Best practice advice and guidance incorporated into approved local policy.
Information Governance Consultancy and Support
Provision of advice and support by telephone and/or email on IG issues, including existing operational processes and new business initiatives. Provision of advice and guidance on the law and best practice.
Information Governance Training
Training in relation to IG, including the development and provision of training materials to support local requirements as required, and the delivery of specialist training for key roles that is not covered by national online IG training.
IG Toolkit (IGT) Compliance Support
Ensuring your data is Secure and Protected
Providing update reports on benchmarking against IGT requirements
Supporting the collation and uploading of evidence to the DSPT
Incident Management and Investigations
Provision of advice and/or support on the investigation of possible data security breaches and incidents
Advising on incident assessment and reporting.
Advice on post-incident reviews, root cause analysis and actions for local implementation
DATA PROTECTION IMPACT ASSESSMENTS (DPIA)
Support the development of organisational DPIA procedures
Advise on the need to undertake a DPIA
Review and analysis of DPIAs conducted by information sharing partners and suppliers
IG Audits
Provision of audits on IG and data security compliance, processes and policies.
Audits can be arranged with the organisation in advance, or they could be spot-audits.
Subject access requests and Freedom of Information requests
Data Controllers may receive Information Rights Requests from service users, customers or staff. These may include Subject Access Requests (SARs), objections to the processing of personal data or requests for personal data to be deleted.
Public Authorities may receive Freedom of Information (FOI) requests from members of the public.
These requests are statutory obligations with mandated response times and organisations must determine what information should be released.
We can assist by providing you with advice on how to prepare for requests which you may receive and how to respond to requests you have received.
Wider IG Compliance Support
Advice, guidance and/or support regarding adherence with wider IG-related compliance support statements (e.g. Care Quality Commission; Registration Authority; Quality, Innovation, Productivity and Prevention (QIPP) programme; Cyber Essentials (+), ISO 27001).
Support and advice offered by telephone, online, email and/or face-to-face.
Queries from MPs and Parliamentary Questions SARs and FOIs
The Information Commissioner’s Office (ICO) is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
Organisations may be contacted by the ICO if a complaint has been made or if a data breach has been reported to them.
We can support you in corresponding with the ICO and provide you with advice in relation to the information you should provide and the actions you should take to ensure the best possible outcome.
DATA PROTECTION IMPACT ASSESSMENTS (DPIA)
Support the development of organisational DPIA procedures
Advise on the need to undertake a DPIA
Review and analysis of DPIAs conducted by information sharing partners and suppliers
IG Audits
Provision of audits on IG and data security compliance, processes and policies.
Audits can be arranged with the organisation in advance, or they could be spot-audits.
Subject access requests and Freedom of Information requests
Data Controllers may receive Information Rights Requests from service users, customers or staff. These may include Subject Access Requests (SARs), objections to the processing of personal data or requests for personal data to be deleted.
Public Authorities may receive Freedom of Information (FOI) requests from members of the public.
These requests are statutory obligations with mandated response times and organisations must determine what information should be released.
We can assist by providing you with advice on how to prepare for requests which you may receive and how to respond to requests you have received.
Wider IG Compliance Support
Advice, guidance and/or support regarding adherence with wider IG-related compliance support statements (e.g. Care Quality Commission; Registration Authority; Quality, Innovation, Productivity and Prevention (QIPP) programme; Cyber Essentials (+), ISO 27001).
Support and advice offered by telephone, online, email and/or face-to-face.
Queries from MPs and Parliamentary Questions SARs and FOIs
The Information Commissioner’s Office (ICO) is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
Organisations may be contacted by the ICO if a complaint has been made or if a data breach has been reported to them.
We can support you in corresponding with the ICO and provide you with advice in relation to the information you should provide and the actions you should take to ensure the best possible outcome.
We specialise In supporting the NHS and Social Care at a regional scale along with digital health suppliers with:
Data Protection Offer service (fully managed service or support for your named DPO)
Highly cost-efficient service
Ability to flex resource dependent on need as the IG support is delivered ‘as a service’
True partnership working to provide the support you need
Mentoring and upskilling your internal staff
Full visibility of the support service via a real time reporting tool
Practical ways to adopt new technology and practices
Service levels
Time-based Credit
Time Based Credit allows you to buy 8foldGovernance services up front. Real time reporting via our dashboard provides a view on time remaining so our clients can alter the scope of their projects quickly and easily. Talk to us about your requirements and we can send you a contract same day for electronic signature and start delivering for you right away.
Please provide us with as much detail on your requirements as possible so we can be accurate in our recommendations.
IGaaS
A ongoing monthly fee that delivers IG as a Service more suited to scaled and outsourced IG services – Real time monitoring of the tasks that we complete for you for an ability to dial up and dial down your requirements with 1 months notice and a discount compared to Time Based Credit.